Privacy Policy

This is the Privacy Policy of Milikii ("Milikii", "we", "us"), a supplier directory and event planning platform connecting event planners with verified suppliers across West Africa, including Nigeria, Ghana, Gambia, Senegal, and South Africa.

We are committed to protecting your personal data in accordance with applicable data protection laws including the GDPR where applicable, and equivalent national legislation. We act as the data controller for personal data collected through our platform at milikii.com.

We collect the following categories of personal data:

• Account Data: Your name, email address, phone number, country, city, gender, date of birth, and cultural identity — provided when you register or update your profile.
• Supplier Data: Business name, address, contact details, service descriptions, images, and other listing information provided by suppliers.
• Booking Data: Details of bookings made through the platform including service, supplier, event date, and agreed price.
• Referral Data: Referral codes used during sign-up and associated referral relationships.
• Usage Data: IP address, browser type, device information, pages visited, and search queries generated automatically when you use our platform.
• Communications: Messages sent between users and suppliers through the platform.

We use your personal data for the following purposes:

• To create and manage your account and provide our core platform services.
• To connect event planners with suppliers and facilitate bookings.
• To operate our Milikii Tokens rewards programme.
• To process referrals and award referral bonuses.
• To send booking confirmations, notifications, and service communications.
• To personalise your experience by showing relevant suppliers in your area.
• To detect and prevent fraud, spam, and unauthorised account access.
• To improve our platform through anonymised analytics.
• To comply with legal and regulatory obligations.
• To send promotional communications where you have opted in (you can opt out at any time).

Legal Bases: We process your data on the basis of contractual necessity (to provide our services), legitimate interests (platform security and improvement), your consent (marketing), and legal obligation (compliance).

Milikii stores your data on secure cloud infrastructure. Data may be stored and processed in servers located outside your country of residence. We take appropriate safeguards to ensure your data is protected wherever it is stored, including using encrypted connections and access controls.

We retain your personal data for as long as your account is active or as needed to provide services. Specifically:

• Account data is retained for the duration of your account and for up to 2 years after account deletion.
• Booking records are retained for up to 5 years for legal and dispute resolution purposes.
• Token and referral ledger records are retained for the duration of the programme.
• Usage and analytics data is anonymised after 12 months.

You may request earlier deletion of your data (see Section IX – Your Rights).

We do not sell your personal data. We may share it with:

• Suppliers: When you make a booking, relevant contact details are shared with the supplier.
• Service Providers: Third-party tools we use to operate the platform (e.g., cloud hosting, email delivery, analytics), bound by data processing agreements.
• Legal Authorities: Where required by law, court order, or to protect the rights and safety of our users.

Supplier profiles and business information you submit as a supplier are publicly visible on the platform.

We use cookies and similar tracking technologies to operate our platform, remember your preferences, and understand how users interact with our site. These include essential cookies (required for the site to function) and analytics cookies (used to improve our service).

You can control cookie settings through your browser. Note that disabling certain cookies may affect platform functionality.

We may send you promotional emails about new suppliers, platform features, or special offers if you have opted in to receive such communications. You can unsubscribe at any time by clicking the unsubscribe link in any marketing email or by emailing legal@milikii.com.

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Rectification: Ask us to correct inaccurate or incomplete data.
• Erasure: Request deletion of your personal data (subject to legal retention requirements).
• Restriction: Ask us to restrict processing of your data in certain circumstances.
• Portability: Request your data in a machine-readable format.
• Objection: Object to processing based on legitimate interests or for direct marketing.
• Withdraw Consent: Where processing is based on consent, withdraw it at any time.

To exercise any of these rights, contact us at legal@milikii.com. We will respond within 30 days.

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our platform or emailing you. Continued use of Milikii after changes constitutes acceptance of the updated policy.

For questions, contact: legal@milikii.com